Accepting an invitation
The way into a workspace — open the link, create an account or sign in, join.
Access to verstag is granted, not applied for. An owner or an admin invites your e-mail address into a workspace, you receive a link, and that link is your credential. Whoever redeems it is a member of that workspace afterwards — with the role the invitation names: „Mitglied“ (member) or „Admin“.
If you already belong to the workspace, even deactivated, you keep your previous role; a deactivated membership is reactivated — except through the company account, where an admin has to reactivate you. If you are an owner there, the invitation cannot be accepted — see below.
The signed-in product speaks German, so the messages below are quoted in German, with the English rendering in italics.
How to accept it
- Open the link from the invitation in full.
- If you are not signed in, the page shows a form carrying the invited address, an optional name and a password. Fill it in and press „Konto erstellen und beitreten“ (Create account and join).
- If you already have a verstag account with this address, take the link underneath instead: „Anmelden und Einladung annehmen“ (Sign in and accept the invitation). It signs you in and brings you back with the invitation.
- If you are already signed in, one button is left: „Einladung annehmen“ (Accept invitation).
With an existing account
If you already have a verstag account, no invitation mail arrives. After you sign in, the invitation stands at the top of verstag: „Du wurdest zu … eingeladen.“ (You were invited to …) with the button „Annehmen“ (Accept), which takes you into the workspace. Your e-mail address has to be confirmed for that. If the workspace requires the company account, the button reads „Mit Unternehmenskonto beitreten“ (Join with company account) instead.
When your workspace signs in through your company
If the workspace uses sign-in through your identity provider (SSO) and your address sits under one of its verified domains, the page shows „Mit Unternehmenskonto beitreten“ (Join with company account). The button takes you to your identity provider and back into the workspace, with the role the invitation names. You need no password for it.
- Password allowed: underneath the button, „Stattdessen mit Passwort beitreten“ (Join with a password instead) unfolds the password form. Both ways lead into the same workspace.
- SSO enforced: there is no password field. The workspace only admits sign-ins through the identity provider.
The invitation also counts if you sign in with your company account directly on your workspace's sign-in page.
What happens then
You are a member of the workspace and land inside it. The invitation is spent — it is good for exactly one redemption.
If no e-mail arrives
An invitation mail goes only to addresses that have no verstag account yet. If yours already has one, you find the invitation in verstag after signing in (see above).
Otherwise look in the spam folder first; for a new address that is the likely place. If it is not there either, ask the person who invited you to send the invitation again. The link exists only in the e-mail; it cannot be passed on by hand.
If it does not work
„Dieser Einladungslink ist ungültig.“ (This invitation link is not valid.) Usually the invitation has been sent again since — then only the link from the newest e-mail works. Otherwise it was revoked and you need a new one.
„Diese Einladung lässt sich erst nach Bestätigung der E-Mail-Adresse annehmen.“ (This invitation can only be accepted once the e-mail address is confirmed.) Confirm your address through the link in the confirmation mail, then accept the invitation.
„Diese Einladung ist abgelaufen (Einladungen gelten 7 Tage).“ (This invitation has expired; invitations are valid for 7 days.) An expired link cannot be refreshed. Ask for a new invitation.
„Diese Einladung wurde bereits verwendet.“ (This invitation has already been used.) If it was you, the way in is the ordinary sign-in.
„Dieser Arbeitsbereich verlangt die Anmeldung über das Unternehmenskonto, kann … darüber aber gerade nicht aufnehmen.“ (This workspace requires sign-in through the company account, but cannot admit … through it right now.) Your address does not get in through the company account: usually it is not under the workspace's domains, more rarely the company sign-in is not available there at the moment. Contact the person who invited you.
„Dieser Arbeitsbereich verlangt die Anmeldung über das Unternehmenskonto. Bitte die Seite neu laden und über ‚Mit Unternehmenskonto beitreten‘ fortfahren.“ (This workspace requires sign-in through the company account. Please reload the page and continue with „Mit Unternehmenskonto beitreten“.) A password is not foreseen here. Reload the invitation page and use the „Mit Unternehmenskonto beitreten“ button.
„Für diese E-Mail existiert bereits ein Konto.“ (An account already exists for this e-mail.) You filled in the form although an account exists for your address. Beneath it stands the route as a link: „Zur Anmeldung — Einladung danach annehmen“ (To sign-in — accept the invitation afterwards).
„Diese Einladung kann nicht angenommen werden, weil sie die Rolle eines Inhabers ändern würde. Rollen werden in den Workspace-Einstellungen verwaltet.“ (This invitation cannot be accepted because it would change an owner's role. Roles are managed in the workspace settings.) You are an owner in this workspace, and an invitation does not change that role. If your membership is active, simply sign in.
You are signed in under a different address. The page names both addresses and shows „Abmelden und Einladung öffnen“ (Sign out and open the invitation). The button signs you out and takes you to the sign-in page; sign in and you are back here, with the single click on „Einladung annehmen“ left to do.
The page asks for a password although you are signed in. No password has ever been set for your account. Fill in the two fields and press „Passwort setzen und beitreten“ (Set password and join). If the page answers „Dieser Schritt ist nur über den Link aus der E-Mail möglich. Das Passwort einer bestehenden Anmeldung wird in den Account-Einstellungen geändert.“ (This step is only possible through the link from the e-mail. The password of an existing sign-in is changed in the account settings.), your session did not come from a link in an e-mail — set the password in the account settings.